Predictive analytics is often applied here and for prediction of future possible relevant matters for tickets. Data science optimises these processes helping the companies to improve customer satisfaction rates and avoid previous mistakes.

Machine learning algorithms go through a huge amount of tickets, find relations and patterns between the matters described in the tickets and the database of possible solutions and answers.

Sentiment analysis is applied considering keywords and phrases. This allows us to provide high-quality support and to rank the queries according to the urgency or complexity.

Forecasting to make reliable predictions on when projects are likely to be completed. Use this information to pump in additional resources, cash, or technology to complete projects before their deadline. Create alerts and get notified of any deviations from planned project deadlines such as delayed projects.

AI can map and identify errors/ risks before they happen and can show how to overcome them, and increase the quality of the end product and also minimize the deviations in cost and schedule.

Employee Churn Prediction aids in identifying employees who are likely to leave the system, thus enabling the organizations to take proactive steps to retain them.

Smart Recruitment picks up the right talent based on the employee profile by automatically screening and filtering out the unqualified resumes for the vacant positions.

Improve employee sentiment towards the organization, thereby increasing the engagement and productivity of the employees.

Increase the organization's brand value by monitoring social and professional media sites to identify negative sentiment, if any, and take corrective actions accordingly.

Identify the top requirements of a large set of employees and try to address the same

Workforce planning enables an organization to identify the current and future skill gaps to plan for a better workforce and create a strong bench of employees accordingly.

Track employee behaviour using parameters like leaves, working hours etc to detect and report abnormal patterns so as to take corrective action accordingly.

Cost optimization in job advertising helps to identify the right platforms to post respective job openings, thereby targeting the right audience for a particular role.

Employee Performance Review identifies which employee is performing well, and helps the management to plan rewards accordingly.

Based on a purchase order system can suggest the best possible supplier/vendor based on previous business dealing scores, vendor success history, location, cost effectiveness and profitability.

Analyse digial contracts to verify if it satisfies all the pre-set conditions and can flag any kind of anomalies which could impact the business process.

Risk profiling helps to create a system that highlights suspicious activities to take immediate and proactive actions as soon as a fraud is committed.

Benchmark procurement process by comparing with pre-defined standards.

Standardize procurement terminology and avoid over procuring of the commodities.

Capture data on suppliers or specific markets so that it can predict market prices, identify and analyze new potential vendors, and help businesses evaluate the relationships with existing suppliers.

Fraud Detection System helps to identify anomalies or suspicious transactions and notify authorities. This system helps in fighting Money Laundering.

This helps predicting the net profit that can be expected from the entire future relationship with a customer. This information helps to design personalized marketing strategies and thereby increasing CLV.

Cash flow forecasting system predicts company's financial position at a future point of time. This enables the decision makers to take strategic steps in running business efficiently.

Demand Planning uses predictive analytics to forecast the demand of sales/service offered. This helps to plan resources, infrastructure and to decide the need of marketing.

Budget forecasting system can project an estimated budget to run a department for a specific interval. This enables finance managers to plan well in advance.

Anomaly Detection System helps to create a system that highlights suspicious transactions to aid the bank and customer take immediate and proactive actions as soon as a fraud is committed.

Predictive Maintenance Framework helps to create a system that identifies, in advance, the level of maintenance activity required across different assets of the bank in the geography.

The screener identifies, in advance, customers likely to default on loans and reject their applications before the manual screening process to reduce workload and improve efficiency.

Increase revenue by identifying customers from the existing base interested in other banking products and target them with the most relevant one for them.

Predict, in advance, customers likely to churn from the bank, which, in turn, will help deploy retention strategies accordingly.

Identify the credit card defaults in advance.

Customer lifetime value helps to identify customers' future potential so that business strategies can be devised accordingly.

It is a recommendation engine that helps the business know which customers should be targeted with what promotions in the next interaction with them.

Campaign impact analysis is done to design and evaluate campaigns across customer groups and stores to measure their effectiveness.

Sentiment analysis identifies brand/product sentiment across various media channels to address customer issues that can negatively affect the bank.

Use NLP to identify key reasons and areas for user complaints and take corrective actions accordingly.

Divide the customer base into groups based on factors and devise strategies for each group accordingly

Understand the effectiveness of different Marketing channels

CAR provides a 360-degree view of the customer that helps in the quick turnaround of advanced predictive and descriptive analytics solutions.

Predict the demand of the goods and services provided by the organization to plan better for the future.

Identify the customers' future potential so that business strategies can be devised accordingly.

It is a recommendation engine that helps the business know what to offer to each customer in the next interaction with them.

Measure the effectiveness of campaigns across customer groups and stores.

Identify the brand sentiment across various media channels to address customer issues that can potentially have a negative perception about the brand.

Price elasticity measures the responsiveness of demand with increase or decrease in price.

Divide the customer base into groups to help provide personalized attention to different segments based on their needs.

Identify in advance the customers likely to switch to other brands and devise strategies to retain such customers.

Identify customers most likely to buy a similar or costlier product within the same category.

Create customer groups based on their value to the business, and over time track their movement across groups to deploy marketing strategies accordingly.

Identify the strength of association between pairs of products purchased together and identify patterns of co-occurrence to increase sales.

A retail store layout is the strategic use of space to influence the customer experience.

Identify and remove redundant SKUs from the portfolio such that products that best suit the market and meet consumer needs are retained.

Understand the effectiveness of different Marketing channels.

Create a system that identifies, in advance, the level of maintenance activity required across different assets of the organization apart from the regular maintenance of assets.

Price elasticity measures the responsiveness of demand with increase or decrease in price.

Forecasting the price movement of raw materials to effectively manage the production cost and selling price.

Inventory management helps to maintain raw material and finished goods inventories at optimal levels to ensure the business' continuity.

Measure the effectiveness of campaigns across customer groups and stores.

Identify the attributes the customers would like to have in the next package and introduce new ones accordingly.

Damaged products can lead to unsatisfied customers and churn. Businesses can determine the damage depth, the type of damage, and take action to reduce further damage.

Predict the demand of the goods and services provided by the organization to plan better for the future.

Create a system that identifies, in advance, the level of maintenance activity required across different assets of the organization apart from the regular maintenance of assets.

Dynamic pricing updates the prices of products and services offered by the organization based on the current/expected demand.

Understand the effectiveness of different Marketing channels.

Identify the customers' future potential so that business strategies can be devised accordingly.

It is a recommendation engine that helps the business know what to offer to each customer in the next interaction with them.

Measure the effectiveness of campaigns across customer groups and stores.

Identify the brand sentiment across various media channels to address customer issues that can potentially have a negative perception about the brand.

Create a system that identifies, in advance, the level of maintenance activity required across different assets of the organization apart from the regular maintenance of assets.

Use NLP to identify key reasons and areas for user complaints and take corrective actions accordingly.

Increase/decrease the limit offered to a customer on a SIM based on his past behaviour/behaviour of his peers.

Identify abnormal activities on customer accounts and take proactive actions accordingly.

Divide the customer base into groups based on factors and devise strategies for each group accordingly.

Identify the attributes the customers would like to have in the next package and introduce new ones accordingly.

Identify major issues across areas that require immediate attention and prioritise issue resolution accordingly.

Understand the effectiveness of different Marketing channels.

Update the prices of products and services based on the current/expected demand.

Recommend the package or service most likely to be purchased by the customer/potential lead in their next interaction with the organisation.

Divide the customer base into groups to help provide personalized attention to different segments based on their needs.

Identify the top factors leading to negative customer sentiment and take corrective actions accordingly.

Identify the most valuable customers and reward them accordingly.

Identify the potential impact on sales by increase in prices of products/ services.

Measure the effectiveness of campaigns across customer groups and stores.

Understand the effectiveness of different Marketing channels.

It is a recommendation engine that helps the business know what to offer to each customer in the next interaction with them.

Identify the attributes the customers would like to have in the next package and introduce new ones accordingly.

Predict the demand of the goods and services provided by the organization to plan better for the future.

Inventory management helps to maintain raw material and finished goods inventories at optimal levels to ensure the business' continuity.

Predict the demand of the goods and services provided by the organization to plan better for the future.

Identify customers likely to leave the system, thus enabling the organizations to take proactive steps to retain them.

Recommend the product or service most likely to be purchased next by the customer after their purchase with the organization.

Dynamic pricing updates the prices of products and services offered by the organization based on the current/expected demand.

Divide the customer base into groups to help provide personalized attention to different segments based on their needs.

Helps to map the experience of a consumer, from the moment they first encounter a brand till they become a paying customer.

Identify the likelihood of a lead to convert to a potential customer.

Identify and define the KPIs to have a quantifiable measure of sales target to each salesperson.

Identify the customers' future potential so that business strategies can be devised accordingly.

Find potential clients or focus on the right prospects, from the pool of customers contacting the organisation for a product/service.

Measure the effectiveness of campaigns across customer groups and stores.

Identify and remove redundant SKUs from the portfolio such that products that best suit the market and meet consumer needs are retained.

It is a recommendation engine that helps the business know what to offer to each customer in the next interaction with them.

Identify the brand sentiment across various media channels to address customer issues that can potentially have a negative perception about the brand.

Identify KPIs and evaluate potential locations where a new store can be opened by an organisation.

Identify customers likely to purchase a higher-priced alternative of the current consideration or increase the original purchase with some additional features.

Understand the effectiveness of different Marketing channels.

Create patient scorecard across different diseases using data from patients’ historical records, daily evaluations to generate alerts so that preventive action can be taken accordingly.

Identify population at high risk of getting communicable diseases.

Create BI monitoring systems to identify disease hotspots and take proactive actions on the same.

Identify using historical data vulnerable population likely to develop antibiotic resistance to certain drugs and take proactive measures accordingly.

Monitor Insurance claims made across different healthcare centres/hospitals etc.

Create rank of physicians within groups identified using KPIs and look for areas of improvement, if any, within each group.

Understand the effectiveness of different Marketing channels.

Use historical patient data to target similar customers with products/ treatments for their specific ailment conditions.