Technical Writer

Beinex is looking for a skilled, highly motivated senior technical writer with excellent language skills who will write easy-to-understand user guides and online help. You’ll also create tutorials, configuration guides, and other user assistance to help our customers use our products.

Responsibilities

  • Develop documentation to industry standards and to appropriate audience skill level
  • Collaborate with engineering and support personnel to determine technical information requirements based on user interviews, user stories, and discussions
  • Create documentation and share the progress with the stakeholders periodically
  • Participate in agile ceremonies and deliver as per schedule
  • Review and revise information based on internal and external feedback
  • Participate in product improvement initiatives such as usability, process improvements, and developing videos
  • Interact with product RnD teams to gather information about product components and features

Key Skills required

  • Excellent command over the English language
  • Technically savvy and have an in-depth awareness of technical concepts
  • Knowledge of user experience, user-centered and visual design principles, including new trends
  • Defines new projects; Establishes project scope, sets objectives, develops the plan to achieve the goals (includes iterative re-planning, activity (task) definition, and sequencing processes).
  • Provides organization, minimalism, content re-use, and user experience enhancements through peer edits and reviews
  • Uses more advanced features of the authoring tool to promote an enhanced UX/IX
  • Creates information deliverables based on only the Exit/Design Document, User Story, and Sprint discussions with minimal SME interactions and input
  • Identifies and contributes information experience opportunities and guidelines in content models and strategy
  • Leads organizational initiatives to create high-value content and fix content gaps
  • Experience working on content and video authoring tools
  • Designation:Technical Writer
  • Location:Kochi/Coimbatore/Remote
  • Job Type:Full Time, Permanent
  • Department:Analytics
  • Qualification:Degree in any discipline, preferably information science or computer applications.
  • Joining Date:Immediate or Max 30 days’ Notice Period
  • Experience:1+ Years
  • Company Profile: www.beinex.com
  • Email: careers@beinex.com

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    Beinex Hybrid Work Model

    Beinex pursues a system of hybrid work model.

    Employees can have the convenience of working from home.

    Employees need to show up at the Office only when it is necessary.